Privacy Policy for Cybergun Estonia

1. Introduction

Welcome to Cybergun Estonia

At Cybergun Estonia, operated by Cyber Tradings OÜ, we are committed to safeguarding the privacy and security of your data. We understand the importance of privacy to our customers and strive to be clear about how we collect, use, disclose, transfer, and store your personal information. This privacy policy outlines our practices and the choices you can make about the way your information is collected and used.

Our Commitment

We prioritize your privacy and are dedicated to handling your personal data with care and respect. As a licensed distributor of Cybergun S.A, we adhere to stringent data protection standards to ensure that your information is secure. Our e-shop, hosted on Shopify, is designed with robust security features to protect your data.

Navigating Our Privacy Policy

This policy provides detailed information about our data handling practices. We encourage you to read it thoroughly to understand our approach to privacy, the information we collect, and how it is used and shared. We are transparent about our practices to ensure you can make informed decisions about your data.

Your Consent

By accessing and using Cybergun Estonia, you agree to the terms outlined in this privacy policy. We are committed to updating and communicating any changes to our policy to ensure you are always informed about how your data is treated.

Contact and Support

We value your feedback and are here to answer any questions or concerns you may have regarding your privacy and data security. Feel free to reach out to us at info@cybergunestonia.com for assistance or clarification.

Contact Information

For further details or inquiries, contact Cyber Tradings OÜ, registered under the number 16671647, located at Harju maakond, Tallinn, Lasnamäe linnaosa, Punane tn 68, 10151. We are governed by Estonian laws and dedicated to upholding the highest standards of data privacy.

Updates to the Policy

We will periodically review and update this privacy policy to reflect changes in our practices, technologies, and legal requirements. We encourage you to review the policy regularly to stay informed about our data handling practices and your privacy options.

2. Who We Are

About Cyber Tradings OÜ

Cyber Tradings OÜ is the esteemed operator of Cybergun Estonia, a specialized e-shop that caters to enthusiasts seeking licensed gun replicas, equipment, and refills, including BB bullets and more. Registered under the number 16671647, we are strategically located at Harju maakond, Tallinn, Lasnamäe linnaosa, Punane tn 68, 10151, and operate under the stringent laws of Estonia, ensuring a secure and compliant environment for all our transactions and interactions.

Our Association with Cybergun S.A.

As a licensed distributor of Cybergun S.A., we are proud to offer an extensive range of high-quality products, ensuring authenticity and excellence in every item. Our association with Cybergun S.A. underscores our commitment to providing only the best to our esteemed clientele, aligning with international standards of quality and safety.

Navigating Cybergun Estonia

Our e-shop, hosted on the reliable and secure Shopify platform, is designed to offer a seamless and user-friendly shopping experience. We are dedicated to ensuring that every interaction on cybergunestonia.com is intuitive, informative, and secure, safeguarding your privacy and data at every step.

Our Commitment to Data Privacy

At Cyber Tradings OÜ, we are unwavering in our commitment to upholding the highest standards of data privacy and security. Every piece of information shared on our platform is treated with utmost confidentiality, and we employ robust security protocols to ensure your data is protected against unauthorized access and disclosure.

Reach Out to Us

For any inquiries, clarifications, or support, we are readily available to assist you. Contact us at info@cybergunestonia.com, and our dedicated team will address your concerns with promptness and professionalism, underscoring our commitment to excellent customer service.

Our Legal Framework

Operating under the legal framework of Estonia, we adhere to all statutory requirements and regulations, ensuring that our operations are transparent, ethical, and compliant. Our customers can shop with confidence, assured of the legality and integrity of every transaction on Cybergun Estonia.

3. Information We Collect

Data Collection on Shopify

Cybergun Estonia, powered by Shopify, collects a variety of information to facilitate a seamless shopping experience and enhance our service delivery. During the checkout process, customers are prompted to provide specific details, including but not limited to:

Personal Information: This includes your name, shipping address, billing address, email address, and phone number. This information is essential for order processing, delivery, and communication purposes.

Payment Information: We collect payment details to facilitate transactions. Shopify employs robust security protocols to ensure the confidentiality and security of your payment data.

Order Information: Details of the products you purchase, including the quantity, price, and other transaction-related information.

Our Analytics Tools

Google Analytics: We utilize Google Analytics to gather insights into user behavior, preferences, and trends. This tool collects data such as pages visited, duration of visit, geographic location, and device used. It aids us in enhancing user experience and optimizing our e-shop for better performance.

Shopify Analytics: Being hosted on Shopify, our e-shop benefits from Shopify’s built-in analytics tools. These tools collect data to provide insights into sales, order processing, and customer trends, enabling us to tailor our services and products to meet customer needs effectively.

Data Usage

The collected data serves multiple purposes, including:

Order Processing: Facilitating the processing, confirmation, and delivery of orders, ensuring customers receive their purchased items promptly and accurately.

Communication: Enhancing communication with customers, providing order updates, and addressing inquiries and concerns.

Improvement: Using analytical insights to improve the e-shop’s functionality, product offerings, and overall customer experience.

Security: Enhancing the security of the e-shop, detecting and preventing fraud, and ensuring the integrity of customer data.

Data Protection

At Cybergun Estonia, operated by Cyber Tradings OÜ, we are committed to the stringent protection of customer data. We employ robust security measures aligned with international standards to safeguard data against unauthorized access, disclosure, alteration, or destruction. Our adherence to GDPR and other legal frameworks underscores our unwavering commitment to data privacy and security.

Your Consent

By using Cybergun Estonia, you consent to the collection and use of your information as outlined in this section. We are dedicated to transparency and ethical data practices, ensuring that your privacy is upheld at every interaction point.

Reach Out for Clarifications

For any inquiries or clarifications regarding our data collection practices, feel free to contact us at info@cybergunestonia.com. We are committed to providing detailed responses to ensure you are fully informed about how your data is handled.

4. How We Use Your Information

Purpose of Data Collection

At Cybergun Estonia, every piece of information collected serves a specific, outlined purpose aimed at enhancing our service delivery and your shopping experience. Here’s how we utilize the data gathered:

Order Fulfillment:

Processing Transactions: We use your payment and order information to process, fulfill, and dispatch your orders efficiently. This ensures that you receive your purchased items in a timely and accurate manner.

Customer Support: Your contact information aids our customer service team in reaching out to you for order confirmations, delivery updates, and addressing any inquiries or issues you might have.

Personalization and Improvement:

Customized Experience: Data from Shopify and Google Analytics helps us understand your preferences and shopping behavior. This insight enables us to personalize your shopping experience, recommending products and offers tailored to your preferences.

Website Optimization: Analytical data is instrumental in identifying areas of improvement on our website. We continuously enhance the site’s functionality, design, and content to ensure it’s user-friendly, efficient, and informative.

Marketing and Communication:

Newsletters and Updates: With your consent, we use your email address to send newsletters, promotional offers, and updates about new products or changes to our services. You have the option to opt-out of these communications at any time.

Feedback and Reviews: We may reach out to gather your feedback on your shopping experience, the products purchased, and our overall service delivery. This helps us identify areas of excellence and opportunities for improvement.

Security and Compliance:

Safety Measures: We use collected data to enhance the security of our e-shop, implementing measures to prevent fraud, unauthorized access, and other security threats.

Legal Compliance: Your data helps us comply with legal and regulatory obligations, including tax, audit, and other statutory requirements.

Data Retention

Cybergun Estonia, operated by Cyber Tradings OÜ, retains your information for as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our policies. We are committed to upholding the principles of data minimization and storage limitation, ensuring your data is handled with utmost integrity.

Your Choices and Rights

We are dedicated to providing you with choices regarding the data you provide. You have the right to access, modify, or delete your personal information, subject to legal and contractual restrictions. For any requests or inquiries regarding your data, reach out to us at info@cybergunestonia.com.

5. Data Sharing and Disclosure

Shopify’s Role

Cybergun Estonia is hosted on the Shopify platform, which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall and adhere to stringent data protection standards to ensure your personal information is safeguarded.

Our Data Handling Practices

At Cyber Tradings OÜ, we value your privacy and are committed to maintaining the confidentiality and security of your personal information. We do not sell, rent, or trade your personal data to third parties. Data sharing is limited and conducted under strict protocols:

Third-Party Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf. These entities are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Legal Obligations: We may disclose your information where required by law or regulatory obligations, to cooperate with law enforcement or regulatory authorities, or to enforce our Terms of Service or other policies.

Analytics and Insights

Google Analytics: We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: Google Privacy & Terms. You can also opt-out of Google Analytics here: Google Analytics Opt-out.

Shopify Analytics: Shopify may also collect data for analytics purposes to enhance the functionality and improve the user experience of the platform.

Your Consent

By using our site, you consent to our privacy policy and the sharing of your information as outlined. We ensure that any sharing of data is conducted with your privacy and security as a priority, adhering to legal and ethical standards.

Opting Out and Restrictions

You have the right to opt-out of certain uses and disclosures of your personal information. For instance, you can opt-out of receiving marketing communications from us by using the unsubscribe link within each email or contacting us at info@cybergunestonia.com.

Security Measures

We employ robust security measures to protect your data during transfer, storage, and processing. We adhere to industry-standard practices and continuously update our security protocols to ensure your data is safeguarded against unauthorized access, disclosure, alteration, or destruction.

6. Your Rights Under GDPR

Access and Control

As a user of Cybergun Estonia, if you are a resident of the European Union, you are afforded specific rights under the General Data Protection Regulation (GDPR). We are committed to respecting these rights, including:

   - **Right to Access:** You have the right to request access to your personal data that we hold, enabling you to receive a copy of the personal data we have stored about you.

   - **Right to Rectification:** If your personal data is inaccurate or incomplete, you have the right to ask for modifications and corrections.

   - **Right to Erasure:** Also known as the “right to be forgotten,” this allows you to request the deletion or removal of your personal data when there’s no compelling reason for us to keep using it.

   - **Right to Restrict Processing:** Under certain conditions, you have the right to suspend the processing of your personal data.

   - **Right to Data Portability:** You can request the transfer of your personal data to another party.

Data Portability

We ensure that it is easy for you to move, copy, or transfer your personal data between our IT environment and others safely and securely, without affecting its usability. This is part of our commitment to supporting the data portability right as outlined in the GDPR.

Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us at info@cybergunestonia.com. We are committed to responding to your requests in a timely and efficient manner and ensuring your rights are upheld.

Automated Decision Making and Profiling

We do not use your personal data for automated decision-making processes, including profiling, without human intervention, unless you have given us explicit consent to do so.

Complaints

If you believe that the processing of your personal data infringes on the GDPR, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.

Our Commitment

Cyber Tradings OÜ, operating Cybergun Estonia, is dedicated to upholding these rights and ensuring that every user can exercise them effectively. We have implemented measures and protocols to facilitate these rights, ensuring compliance with the GDPR and other applicable data protection laws.

7. Data Security

Protective Measures

At Cybergun Estonia, operated by Cyber Tradings OÜ, the security of your personal information is paramount. We employ a comprehensive array of security measures to ensure that your data is protected against unauthorized access, disclosure, alteration, and destruction. Here are the key components of our data security protocol:

   - **Encryption:** We use encryption technologies to safeguard your sensitive information, especially during online transactions. This ensures that data transmitted between your browser and our server remains confidential and integral.

   - **Firewalls and Security Protocols:** Our e-shop, hosted on Shopify, is fortified with firewalls and advanced security protocols to deter and prevent unauthorized access.

   - **Regular Audits and Monitoring:** We conduct regular security audits and monitoring to identify and mitigate potential security vulnerabilities, ensuring that our security measures are always up-to-date.

Data Breach Response

In the unlikely event of a data breach, we have a response plan in place to promptly address and mitigate the impact of the breach. We are committed to notifying affected customers and relevant regulatory authorities in accordance with legal requirements, ensuring transparency and accountability.

   - **Notification:** Affected users will be notified promptly with detailed information about the breach, potential impacts, and the steps we are taking to address the issue.

   - **Mitigation:** We will take immediate actions to contain and mitigate the effects of the data breach to protect user data.

User Responsibility

While we strive to protect your personal information, security also depends on your actions. We encourage users to:

   - Password Security: Use strong, unique passwords for your accounts and keep them confidential.

   - Awareness: Be aware of phishing scams and other online frauds. Always ensure you are on the official Cybergun Estonia website before entering personal information.

Third-Party Services

We collaborate with third-party services that adhere to stringent security protocols. However, we are not responsible for the privacy policies and security measures of third-party websites linked from our e-shop. We encourage users to be aware and read the privacy statements of each website that collects personal information.

Continuous Improvement

We are committed to continuously improving our data security measures in line with technological advancements and emerging security threats. Our team stays abreast of the latest security technologies to ensure that Cybergun Estonia remains a safe and secure platform for all users.

8. Third-Party Services

Shopify’s Analytics

Our e-shop, Cybergun Estonia, is hosted on Shopify, a robust and secure e-commerce platform. Shopify provides us with a range of analytics tools that collect and process data to offer insights into user behavior, preferences, and interactions on our website. This data is instrumental in enhancing user experience, optimizing our website's performance, and tailoring our product offerings to meet our customers’ needs.

Data Collection: Shopify’s analytics tools may collect data related to user interactions, browsing behavior, device type, location, and other relevant information.

Data Usage: The collected data is used to generate insights, reports, and analytics to improve the website’s functionality and user experience.

Google Analytics

In addition to Shopify’s built-in analytics, we also utilize Google Analytics to gather more detailed insights into how users interact with our website. This helps us make informed decisions to enhance our website’s performance and tailor our services to meet your needs.

Data Collection: Google Analytics collects data on pages visited, duration of visit, user’s location, device used, and other behavioral data.

Data Usage: We use this data to analyze trends, optimize our website, and enhance the overall user experience.

Opt-Out Option: Users can opt-out of Google Analytics tracking by visiting Google Analytics Opt-out.

Data Sharing and Security

Both Shopify and Google Analytics adhere to stringent data security protocols to ensure that your data is protected against unauthorized access, disclosure, or theft.

Data Security: Implement robust security measures, including encryption and firewalls, to safeguard user data.

Data Sharing Protocols: Both platforms have strict data sharing protocols and do not disclose user data to unauthorized third parties.

User Consent

By using Cybergun Estonia, users consent to the data collection and processing practices of these third-party services. We ensure that these platforms adhere to legal and ethical data handling standards, prioritizing user privacy and security.

User Control

Users have control over their data and can manage their privacy settings, opt-out of specific data collection practices, or inquire about their data by contacting us at info@cybergunestonia.com.

Our Assurance

We, at Cyber Tradings OÜ, are committed to upholding the highest standards of data privacy and security. We continuously evaluate and enhance our data handling practices in collaboration with third-party services to ensure that your data is treated with utmost confidentiality and integrity.

9. Cookies and Tracking Technologies

Use of Cookies

Cybergun Estonia, operated by Cyber Tradings OÜ, utilizes cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Here’s a detailed overview of our practices:

What are Cookies: Cookies are small text files stored on your device when you visit a website. They hold data specific to a particular client and website and can be accessed either by the web server or the client computer.

Types of Cookies Used: We use both session cookies (temporary cookies that expire and are automatically erased whenever you close your browser) and persistent cookies (which stay until you or your browser delete them or until they expire).

Purpose of Cookies

Enhanced User Experience: Cookies help us remember your preferences, settings, and login details, offering a personalized browsing experience.

Analytics and Performance: We use cookies to gather analytics data, understand how users interact with our website, and assess the performance of our web pages and services.

Security: Cookies play a crucial role in identifying and preventing security risks, ensuring the safety and integrity of user data and our website.

Third-Party Cookies

Shopify Cookies: Being hosted on Shopify, our e-shop may use Shopify’s cookies to facilitate various functionalities and performance metrics.

Google Analytics Cookies: These cookies collect data to provide insights into user behavior, website traffic, and performance.

Managing Cookies

Users have the option to manage, restrict, or disable cookies through their web browser settings. However, it’s important to note that disabling cookies may affect the functionality and performance of our website.

Browser Settings: Users can adjust their browser settings to manage cookies preferences, including opting to reject all cookies or to indicate when a cookie is being sent.

Opt-Out Options: Users can opt-out of Google Analytics tracking by visiting Google Analytics Opt-out.

User Consent

By using Cybergun Estonia, you consent to our use of cookies and similar tracking technologies as described in this section. We are committed to transparency and ethical data practices, ensuring that your privacy is upheld at every interaction point.

Transparency and Control

We are dedicated to offering transparency about our use of cookies and providing users with control over their data. For any inquiries or to learn more about our cookies practices, feel free to contact us at info@cybergunestonia.com.

10. Children’s Privacy

Age Restrictions

Cybergun Estonia is committed to protecting the privacy of children. Our e-shop and the products we offer are intended for purchase by individuals who are at least 16 years of age. We do not knowingly collect, use, or disclose personal information from children under the age of 16 without parental or guardian consent.

Verification Measures

Age Verification: We have implemented age verification measures on our website to restrict access to individuals under the age of 16. Users may be asked to confirm their age before accessing certain sections of the website or making purchases.

Parental Control: Parents and guardians are encouraged to monitor their children’s online activity to ensure that they do not submit personal information on our website without parental consent.

Data Handling

Data Deletion: If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to remove that information from our servers promptly.

Privacy Education: We encourage parents and guardians to educate their children about privacy and safe online practices to ensure a secure browsing experience.

Contact and Reporting

Inquiries: If you believe that we might have any information from or about a child under 16, please contact us at info@cybergunestonia.com, and we will endeavor to delete such information and address your concerns promptly.

Our Commitment

Cyber Tradings OÜ, operating Cybergun Estonia, is dedicated to upholding stringent measures to safeguard children’s privacy online. We comply with applicable legal requirements, including the GDPR, to ensure the privacy and security of underage users.

11. Changes to This Privacy Policy

Updates and Modifications

We, at Cyber Tradings OÜ, operating Cybergun Estonia, reserve the right to update, amend, or modify this Privacy Policy to reflect changes in our practices, technologies, legal requirements, and other factors. We are committed to ensuring that our users are always informed about any changes made to our privacy practices.

Notification of Changes

Website Updates: All changes to the Privacy Policy will be posted on this page, with the revision date prominently displayed at the top. We encourage users to review this policy periodically to stay informed about our privacy practices.

Direct Communication: In the case of significant changes that materially alter our privacy practices, we may also notify users via email or other direct communication methods to ensure awareness.

User Consent

Continued Use: Your continued use of Cybergun Estonia following the posting of changes to this policy will constitute your acceptance of those changes. We value your trust and are committed to ensuring that all changes are communicated transparently.

Feedback and Inquiries

Open Communication: We welcome feedback on our Privacy Policy and are open to addressing any concerns or inquiries. Users can reach out to us at info@cybergunestonia.com for detailed responses and clarifications.

Our Assurance

Cyber Tradings OÜ is dedicated to upholding the highest standards of privacy and data protection. We are committed to adapting our practices to meet the evolving needs of our users, technological advancements, and legal requirements to ensure that your data is handled with utmost confidentiality and integrity.

12. Contact Us

Reach Out for Support and Inquiries

For any questions, concerns, or clarifications regarding this Privacy Policy, or if you need assistance with your personal information, please feel free to contact us. We are committed to providing prompt and comprehensive support to address all your inquiries.

Contact Details

Email Address: For immediate assistance and detailed responses, reach out to us via email at info@cybergunestonia.com. We are dedicated to responding to all emails promptly.

Physical Address: You can also contact or visit us at our registered office located at Harju maakond, Tallinn, Lasnamäe linnaosa, Punane tn 68, 10151.

Feedback and Suggestions

We value your feedback and are always looking to improve our privacy practices to offer enhanced data protection and user experience. If you have suggestions or feedback, please do not hesitate to share them with us.

Data Protection Officer

We have a designated Data Protection Officer to oversee and ensure our compliance with privacy laws and regulations, including GDPR. For specific inquiries related to data protection, privacy rights, or to exercise your rights under applicable laws, feel free to contact our Data Protection Officer directly.

Our Commitment

Cyber Tradings OÜ, operating Cybergun Estonia, is committed to upholding your privacy rights and ensuring that your personal information is handled with transparency, respect, and utmost security. We are here to support you, offering clear communication channels to ensure that all your privacy-related inquiries and concerns are addressed effectively.

Contact Information

Cyber Tradings OÜ, registered under the number 16671647, is located at Harju maakond, Tallinn, Lasnamäe linnaosa, Punane tn 68, 10151, and operates Cybergun Estonia under the laws of Estonia. For any inquiries or concerns regarding this privacy policy, please contact us at info@cybergunestonia.com.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Update

This Privacy Policy was last updated on 28 September 2023. If there will be any update, amendment, or changes to our Privacy Policy, then these will be posted on this page.